Frequently asked questions

Research Use Only (RUO) means a product is supplied for laboratory research and analytical work and for nothing else. It is not a drug, not a supplement, and not a medical device. It has not been evaluated or approved by the U.S. Food and Drug Administration for any therapeutic purpose, and it is not intended for use in humans or animals.

Practically, it means the material is sold to people who are qualified to handle research chemicals and who will use them in a research context. By purchasing, you represent that this describes you.

Yes, where the manufacturer has supplied one for the lot in question. The certificate is filed against that batch number and downloadable from both the product page and the batch verification page.

Where a lot has no certificate yet, we mark it documentation pending rather than omitting the batch. If you need documentation for a specific lot before ordering, ask and we will tell you exactly what exists.

Find the batch or lot number printed on the vial or its packaging and enter it on the verification page. You will see the manufacturer, the date we received the material, the testing laboratory, the reported result, and the certificate of analysis. If the reference returns no record, please tell us — an unrecognised lot is worth investigating.

Through the contact form. We do not process payment on this website. Tell us which compounds and quantities you need and we will respond with availability, documentation, and pricing.

Because availability and lot sizes vary, we quote directly rather than publishing a price that may not reflect what is actually on the shelf. Send an enquiry and you will get current pricing for the specific material you need.

Orders are packed for transit under the storage conditions stated on the product specification and dispatched with tracking. Material requiring cold transit is packed accordingly. Shipping timelines and destinations are confirmed when we quote your enquiry.

No. Secret Juice Box is a distributor and does not manufacture, synthesise, or test any product it supplies. We source from qualified manufacturing partners and pass on their documentation. See About Us.

No. We cannot advise on dosing, preparation, administration, or use in humans or animals, and we will not answer questions of that kind. We can discuss specifications, documentation, storage, handling as laboratory material, and sourcing.

Yes, for laboratories and institutions. Send a wholesale enquiry with the compounds and volumes you are interested in.

Because these are research materials whose storage conditions cannot be verified once they leave our control, returns are limited. See the returns policy for the full terms.